Before you leave
To guarantee the best quality of service and limit significantly waiting time, it is essential to report your needs to your airline or travel agent once you have booked your flight.
For the best delivery of the assistance you need, please arrive at the airport at least 3 hours before your flight departure time.
Upon arrival
To make your arrival relaxed and comfortable, people with disabilities shall disembark after the other passengers. If you need a wheelchair or personal assistance, please inform your airline company or your travel agency.
